| Question |
|
Answer |
| How long will a bag last? |
|
Depending on outside temperature a 40 lb bag of pellet fuel should last 12 to 48 hours |
|
| What are the pellets made of? |
|
Northern Lights Pellet Fuel is 100% softwood fiber from a variety of trees - primarily Pine & Spruce. |
|
| How do you light the pellets? |
|
Follow the lighting instructions specified in your appliances owners manual. Some stoves have built in ignitors, while some will suggest use of a starter product (solid or gel). |
|
| Can I burn pellets in my fireplace too? |
|
Wood pellets are intended for use in pellet appliances. It is possible to burn pellets in an open fire but it may not burn very well or produce as much heat or flame as you like. |
|
| The bag is fat and the pellets are soft - what's wrong? |
|
The bag has got wet and the pellets have absorbed some moisture. You can still burn the whole pellets but they may not produce as much heat as usuall. Store your pellet fuel in a dry place. |
|
| Can I mix different brands of fuel in the hopper? |
|
Yes - there should be no problem using different brands of wood pellet fuel at the same time. |
|
| Can I mix other burnable materials in with the pellets? |
|
No - but check the appliance instructions to be sure. Pellet appliances are usually designed to burn only pellet fuels. |
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| How long will the fuel keep? |
|
Pellet fuel can be stored indefinitely without any loss of performance. Protect from moisture and long term exposure to sun. |
|
| What should I do if my stove is smoking? |
|
If smoke is entering the building then shut the appliance off immediately and ventilate the building. Have the appliance serviced by a qualified technician. If excess smoke is coming out the chimney only, then stove probably just needs adjusted or cleaned - follow the owners manual for further instructions. |
